Self‑storage demand keeps climbing—industry revenue is on track to hit $71 billion by 2027. If you’re downsizing or stuck between leases, you probably need extra space now, not next month—yet every promo screams “$1 first month,” and the fine print is a maze.
What We'll Cover
- Company Snapshot
- Location & Coverage Comparison
- Pricing & Promotions – Face Value vs Real Cost
- Unit Types & Facility Features
- Digital Experience & Convenience
- Security & Customer Service
- Fees & Fine Print
- Real‑World Performance – What Customers Say
- Which One Should You Choose?
- FAQ – People Also Ask
- Conclusion
Two questions trip up most shoppers:
- Has Extra Space Storage really changed now that Extra Space owns it?
- Does Public Storage still hold the price‑value crown with 3,399 U.S. locations?
This guide answers both by comparing coverage, pricing, features, fees, and real‑world feedback so you can reserve with confidence.
Company Snapshot
Brand | Parent | U.S. Facilities | Rentable Sq Ft | Founded | 2025 Promo |
---|---|---|---|---|---|
Public Storage | Public Storage, Inc. | 3,399 stores | 247 M sf | 1972 | “First Month $1 / Up to 50 % Off” |
Extra Space Storage | Before Life Storage —1,165 sites still carry the Life badge as physical rebranding runs through 2025 | ~1,165 Life‑branded; 4,000+ total on Extra Space platform | 315 M sf (Extra Space system) | 1982 | “$1 First Month on Select Units” |
Differentiators
- Public Storage: Slick Bluetooth‑unlock app, “eLock” units that skip padlocks, aggressive flash‑sale pricing.
- Extra Space Storage: Larger climate‑controlled mix, Penske truck discounts, and Sun Belt dominance.
Location & Coverage Comparison

- Urban cores: Public Storage dots downtown L.A., NYC, and Chicago, often within 2 miles of apartments.
-
Sun Belt & RV pads: Extra Space Storage’s legacy grid in FL, TX, and AZ offers extra‑wide outdoor stalls and wash‑down stations.
Takeaway: Need boat or RV storage south of I‑10? Extra Space Storage usually wins. Renting a closet‑sized locker in Manhattan? Public Storage is your safest bet.
Pricing & Promotions – Face Value vs Real Cost
City (May 20 2025) | 5 × 10 Climate | 10 × 10 Climate | Admin Fee | Lock Fee | Insurance (base) |
---|---|---|---|---|---|
Public Storage – Houston | From $46 – $58 mo | $84 – $117 mo | $29 one‑time | $19 padlock | $15/mo for $5 k via Orange Door |
Extra Space Storage – Houston | From $43 – $58 mo | $48 – $68 mo | $29 one‑time | $19.99 cylinder | Starts $12/mo (varies by state) |
Both chains flash “$1 first month,” but watch for prorated rent plus those one‑time fees at checkout.
Rate increases: Customer reports show Public Storage lifts rent every 6‑9 months, while Extra Space (Life) averages 9‑12 months between hikes.
Unit Types & Facility Features
Feature | Public Storage | Extra Space Storage | Winner |
---|---|---|---|
Climate control coverage | 85 % of sites | 92 % | Extra Space Storage |
Drive‑up ground floor | Most suburban | Standard | Tie |
24/7 access | Paid add‑on in select markets | Offered in many Sun Belt sites | Depends city |
RV/Boat capacity | Yes, tighter pads | Yes, wider pads | Extra Space Storage |
Truck rental | Budget partner | Penske partner | Depends deals |
Digital Experience & Convenience

- Public Storage App: Open gates, doors, and even elevators with one tap—no code needed.
- Extra Space Storage App: Same Bluetooth auto‑unlock plus shareable digital keys for movers.
- Reservation flow: Public Storage completes in three clicks; Extra Space takes four but shows AR size guides.
Security & Customer Service
- Security: Both chains deploy CCTV, LED lighting, and cylinder locks. Extra Space adds floor‑level alarms at many Life sites.
- Ratings: BBB grade A+ for Public Storage and for Extra Space Storage in multiple districts.
- Awards: Public Storage landed Comparably’s “Best HR Culture 2024” listing.
Fees & Fine Print
- One‑time admin fee: $29 at both brands.
- Lock: Expect $15–$20 unless you bring an approved disc lock.
- Insurance: Mandatory unless you prove outside coverage.
-
Late fee & lien: Auction timeline starts ~45 days past due at either chain.
Checklist before you click “Reserve”: Verify total move‑in, plan for the first raise, and read lien clause.
Real‑World Performance – What Customers Say

Reviews praise Extra Space Storage’s clean climate halls but note “rebranding confusion” while signage flips to Extra Space. Public Storage get kudos for the app, yet some Yelp posts gripe about surprise rent bumps. Average Google star rating (nationwide sample Q1 2025): Public Storage 4.2 / Extra Space Storage 4.4.
Pros & Cons Summary
Public Storage | Extra Space Storage | |
---|---|---|
Pros | Widest U.S. reach; polished app; frequent flash sales | High climate‑controlled mix; generous gate hours; RV‑friendly pads |
Cons | Steeper admin fee; faster rate hikes | Ongoing brand transition; fewer Northeast locations |
Which One Should You Choose?
- City apartment dweller: Public Storage for dense locker options and Bluetooth lockers.
- RV or boat owner (FL/TX): Extra Space Storage—space to maneuver plus water hookups.
- Three‑month mover on a budget: Compare the 90‑day total (rent + fees + insurance); the cheaper promo wins regardless of logo.
FAQ – People Also Ask

Is Extra Space Storage cheaper than Public Storage?
Often on day‑one rent, yes; but Public Storage can undercut with flash deals. Run both ZIP searches.
Who has better climate control?
Extra Space Storage (92 % site coverage).
Can I transfer from Life Storage to Extra Space easily?
Yes—same system, just ask the manager.
Does Public Storage price‑match competitors?
No formal match, but they may extend promo days if you call.
Are locks free?
No—budget $15–$20 at sign‑up.
Conclusion
Both giants deliver clean, well‑lit storage, but your winner hinges on location and fee timing. Search your ZIP on each site—and an aggregator like SpareFoot—for a 10×10 sample, add the admin fee and three months of insurance, then lock in online before your ideal size sells out. Happy storing!
The responses below are not provided, commissioned, reviewed, approved, or otherwise endorsed by any financial entity or advertiser. It is not the advertiser’s responsibility to ensure all posts and/or questions are answered.
This is such a helpful breakdown! The "90-day total" tip is brilliant!